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NEXSARA LLC - Global Services Marketplace
Last Updated: March 3, 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the NexSara platform, website, and related digital services (collectively, the “Platform”).
The Platform is owned and operated by NexSara LLC, a United States limited liability company (“NexSara,” “we,” “our,” or “us”).
By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you may not use the Platform.
These Terms apply to:
- Customers (individuals seeking services), and
- Service Providers (independent professionals or businesses offering services)
2. Nature of the Platform
NexSara is a digital marketplace platform that facilitates connections between Customers and independent Service Providers.
NexSara:
- Does not employ Service Providers
- Does not supervise or control service performance
- Is not a party to service agreements between Customers and Providers
- Does not guarantee the quality, legality, or outcome of services
All service agreements are entered into directly between Customers and Providers.
NexSara does not independently verify or guarantee the validity of licenses, certifications, insurance coverage, or regulatory compliance of Service Providers unless expressly stated. Customers are responsible for conducting their own due diligence before engaging any Service Provider.
No Agency or Partnership
Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship between NexSara and any Service Provider or Customer.
3. Eligibility
You must:
- Be at least 18 years of age
- Have legal capacity to enter binding agreements
- Use the Platform in compliance with applicable laws
Service Providers must additionally:
- Have legal authority to operate their business
- Possess required licenses (where applicable)
- Provide accurate verification documentation
4. Account Registration
To use certain features, you must create an account.
You agree to:
- Provide accurate and complete information
- Maintain confidentiality of login credentials
- Promptly update account information
You are responsible for all activity under your account.
5. Service Provider Verification
NexSara may require Service Providers to submit identity and professional verification documentation.
Verification:
- Does not constitute endorsement
- Does not guarantee service quality
- Is intended to enhance marketplace trust
NexSara reserves the right to approve, deny, suspend, or revoke verification status at its sole discretion.
6. Customer Responsibilities
Customers agree to:
- Provide accurate service requests
- Communicate respectfully
- Use provider contact information solely for legitimate service purposes
- Comply with local laws
Customers acknowledge NexSara does not guarantee provider performance.
7. Service Provider Responsibilities
Service Providers agree to:
- Provide accurate profile and credential information
- Perform services professionally and lawfully
- Honor confirmed service commitments
- Use customer data only for legitimate service communications
- Comply with applicable laws and licensing requirements
Misuse of customer information may result in suspension or termination.
Providers operate as independent contractors and are solely responsible for:
- Taxes
- Insurance
- Permits
- Business compliance
8. Fees and Payments (Phase 1)
As of Phase 1 launch:
- NexSara does not charge Customers platform fees.
- NexSara does not collect commissions from Providers.
Service payments occur directly between Customers and Providers.
NexSara reserves the right to introduce platform fees or payment processing services in the future with appropriate notice.
9. Communications
The Platform may facilitate messaging between Customers and Providers.
You agree not to:
- Harass, threaten, or defraud users
- Use the Platform for unlawful solicitation
- Circumvent platform rules in bad faith
NexSara may monitor communications for compliance, security, and fraud prevention purposes.
10. Prohibited Conduct
You may not:
- Provide false or misleading information
- Upload fraudulent documents
- Infringe intellectual property rights
- Engage in discriminatory conduct
- Attempt to hack, disrupt, or reverse engineer the Platform
- Use the Platform for illegal activities
NexSara may suspend or terminate accounts violating these Terms.
11. Intellectual Property
All Platform content, including logos, branding, design, software, and structure, is owned by NexSara or its licensors.
You may not copy, reproduce, or exploit Platform content without written permission.
Service Providers retain ownership of their uploaded content but grant NexSara a non-exclusive, worldwide license to display and promote such content within the Platform.
12. User Content
Users are solely responsible for content they submit.
You represent that:
- You have rights to upload such content
- Content does not violate laws or third-party rights
NexSara may remove content at its discretion.
13. Reviews and Ratings
Customers may provide reviews of Providers.
Reviews must:
- Be truthful
- Not be defamatory
- Not contain personal attacks
NexSara reserves the right to remove inappropriate reviews.
14. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Platform is provided “AS IS” and “AS AVAILABLE.”
NexSara does not guarantee uninterrupted, secure, or error-free operation of the Platform. The Platform may be subject to maintenance, updates, interruptions, delays, cyber incidents, system failures, third-party service outages, or other technical issues beyond NexSara’s reasonable control.
NexSara disclaims all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Availability or uptime
- Service quality guarantees
NexSara does not guarantee:
- Accuracy of provider information
- Outcomes of services
- Continuous platform availability
15. Limitation of Liability
To the maximum extent permitted by law:
NexSara shall not be liable for:
- Indirect, incidental, consequential, or punitive damages
- Loss of profits or business interruption
- Disputes between Customers and Providers
- Service performance failures
NexSara’s total liability shall not exceed USD $100 or the amount paid to NexSara in the prior 12 months, whichever is greater.
This limitation applies regardless of the legal theory asserted, whether in contract, tort, negligence, strict liability, or otherwise.
16. Indemnification
You agree to indemnify and hold NexSara harmless from claims arising from:
- Your use of the Platform
- Your violation of these Terms
- Your service performance (Providers)
- Your interactions with other users
17. Dispute Resolution Between Users
NexSara is not obligated to mediate disputes between Customers and Providers.
However, NexSara may:
- Facilitate communication
- Investigate complaints
- Suspend accounts where necessary
18. Suspension and Termination
NexSara may suspend or terminate accounts for:
- Violations of these Terms
- Fraudulent activity
- Regulatory compliance concerns
- Risk to marketplace integrity
Termination may occur without prior notice in cases of serious violations.
19. Force Majeure
NexSara shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to:
- Natural disasters
- Acts of government
- Internet outages
- Cyberattacks
- Labor disputes
- Power failures
- Public health emergencies
20. Assignment
NexSara may assign or transfer these Terms, in whole or in part, without restriction in connection with a merger, acquisition, restructuring, or sale of assets.
Users may not assign their rights without prior written consent.
21. Electronic Communications
By using the Platform, you consent to receive communications electronically, including agreements, notices, and disclosures. Electronic communications satisfy any legal requirement that such communications be in writing.
22. Survival
Provisions relating to limitation of liability, indemnification, dispute resolution, intellectual property, and governing law shall survive termination of these Terms.
23. International Use
NexSara supports Service Providers in:
United States, India, Canada, United Kingdom, Australia, New Zealand, United Arab Emirates, Qatar, South Africa, and Singapore.
Customers may access the Platform globally.
The Platform is operated from the United States.
Users are responsible for compliance with local laws in their jurisdiction.
24. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
Any legal action shall be brought in the state or federal courts located in Texas, unless otherwise required by applicable law.
25. Dispute Resolution and Arbitration
25.1 Disputes Between Customers and Service Providers
NexSara is not a party to service agreements between Customers and Service Providers.
Accordingly:
- NexSara does not assume responsibility for disputes arising from service performance, pricing, cancellations, outcomes, or contractual disagreements between users.
- Customers and Service Providers are solely responsible for resolving disputes directly between themselves.
While NexSara may, at its sole discretion, review complaints to assess compliance with these Terms, NexSara is not obligated to mediate, arbitrate, or resolve user-to-user disputes.
NexSara reserves the right to:
- Investigate reported misconduct;
- Suspend or terminate accounts;
- Revoke verification status;
- Restrict platform access;
where necessary to protect marketplace integrity.
Such actions do not constitute a determination of legal fault or liability.
25.2 Disputes With NexSara
Any dispute, claim, or controversy arising out of or relating to:
- These Terms
- Your use of the Platform
- Your relationship with NexSara
- shall be resolved as follows:
Informal Resolution
Before initiating arbitration, the parties agree to attempt to resolve the dispute informally by contacting NexSara through the platform’s designated support or legal contact address.
Both parties agree to allow at least thirty (30) days to attempt to resolve the dispute informally before initiating arbitration proceedings.
Arbitration
To the maximum extent permitted by law, unresolved disputes shall be resolved through binding arbitration administered in the State of Texas, United States, under applicable arbitration rules.
You agree that:
- Arbitration shall be conducted on an individual basis
- Each party shall bear its own arbitration costs and legal fees unless otherwise required by applicable law or arbitration rules
Class Action Waiver
To the fullest extent permitted by law, disputes must be brought only in an individual capacity, and not as a plaintiff or class member in any purported:
- Class action
- Collective action
- Representative proceeding
- Class arbitration
Exceptions
Nothing in this section prevents NexSara from seeking injunctive or equitable relief in a court of competent jurisdiction to protect:
- Intellectual property
- Confidential information
- Platform security
Jurisdiction Fallback
If arbitration is prohibited by mandatory law in your jurisdiction, disputes shall be resolved in the courts located in Texas, United States, unless otherwise required by applicable law.
26. Privacy
Use of the Platform is also governed by our Global Privacy Policy.
27. Modifications
NexSara may modify these Terms at any time.
Continued use of the Platform constitutes acceptance of updated Terms.
28. Severability
If any provision is deemed invalid, remaining provisions remain enforceable.
29. Entire Agreement
These Terms constitute the entire agreement between you and NexSara regarding Platform use.
30. Contact Information
NexSara LLC
Frisco, Texas
United States
Email: legal@nexsara.com
